Responsibilities:

• Answer and direct phone calls.
• handle administrative work (e.g. invoices, orders).
• Create and update records ensuring accuracy and validity of information.
• Write and distribute email, correspondence memos, letters, faxes and forms.
• Assist in the preparation of regularly scheduled reports.
• Develop and maintain a filing system.
• Respond promptly to customer queries and handle complaints including manage client expectations.

Requirements:

• Proven experience as an administrative assistant, virtual assistant or office admin assistant.
• Knowledge of office management systems and procedures.
• Working knowledge of office equipment, like printers and fax machines.
• Excel in MS Office (MS Excel and MS PowerPoint, in particular).
• Good time management skills and the ability to prioritize work.
• Attention to detail and problem solving skills.