Lebih daripada 10,000 jawatan kosong terkini di seluruh Malaysia
Service Manager
Mohon Sekarang
Kongsi di Facebook
Kongsi di Twitter
Kongsi di Linkedin
Kongsi pautan

Responsibilities:

  • Meet with the Service Director to review current Service Department performance, set future performance objectives, promotional activities or any other critical matters.
  • Must conduct periodic self-inspection within the Service Department and recommend and document needed actions for improvement.
  • Prepare and administer an annual operating budget for the Service Department. Maintain reporting systems required by general management and Honda
  • Conduct department meetings with employees to discuss activities and problems of mutual interest.
  • Conduct annual reviews to appraise performance and recommend compensation plans and adjustments.
  • Assure proper Repair Order flow to satisfy warranty/dealership/business office requirements.
  • Ensure that customer inconveniences, complaints and misunderstandings are proactively addressed fairly and quickly.
  • Hire and maintain a technical production staff that can perform all types of mechanical repair and maintenance work on the vehicles.
  • Understand the manufacturer's warranty policy and procedures.
  • Ensure that the work areas and customer waiting area are kept clean.
  • Maintain a high level of shop cleanliness, equipment repair and general shop appearance.
  • Perform other specific assignments as directed by dealership management.

 

Requirements:

  • Proven working experience as a automotive service manager or assistant manager.
  • Experience in providing customer service support.
  • Exemplary knowledge of management methods and techniques.
  • Awareness of industry's latest technology trends and applications.
  • Ability to think strategically and to lead.
  • Excellent client-facing and communication skills.
  • Advanced troubleshooting and multi-tasking skills.
  • Possess at least Diploma/Adv. Diploma in Automotive or related field.

Perks & Benefits

  • Commission and bonus
  • Personal leave
  • Medical  Coverage
Mohon Sekarang