Lebih daripada 10,000 jawatan kosong terkini di seluruh Malaysia
Executive, Contact Centre
Mohon Sekarang
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Job Responsibilities:

  • To ensure customers' request, inquiries and complaints are attended and responded in a timely manner, and to provide first call resolution with excellent customer service.
  • To handle customer calls, complaints and inquiries efficiently, courteously and professionally.
  • To work in a team environment and support each other in multitasking & flexible working hours/days.
  • To assist operations unit on soliciting, outbound call, follow up request & administration work.
    Sensitive and alert to customers’ request & feedback.
     

Job Requirements: 

  • Bachelor's Degree in any related discipline.
  • Experience in Customer Service / Contact Centre / Credit Card Sales / Banking background will be an added advantage.
  • Computer Literate and proficiency in MS Office.
  • Proficient in both English and Bahasa Malaysia.
  • Strong analytical skills and able to work under pressure.
  • Willing to work in rotational Shifts/ Weekend/ Public Holiday.
  • Fresh graduates / Experienced Candidates are Welcome to Apply

Perks & Benefits

  • Nearby public transport
Mohon Sekarang