Lebih daripada 10,000 jawatan kosong terkini di seluruh Malaysia
Customer Service Representative (Cantonese Speaker)
Mohon Sekarang
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Kongsi pautan
  • Handling inquiries including but not limited to user and merchant accounts, payments, refunds and vouchers
  • Provide high-quality service to users and merchants by helping to resolve their queries promptly and professionally achieving first contact resolution.
  • To work on various communication channels which includes calls, emails and chats.
  • Listen and understand their needs, and offer relevant products, services, and solutions
  • Provide recommendations and suggestions for improvements based on the active collection of feedbacks from users and merchants.
  • Take on ad-hoc tasks/assignments.

Requirements:

  • Diploma holder with at least 1 year of relevant customer service experiences
  • Having excellent writing and spoken skills in English and Bahasa Melayu
  • Experience in the Zendesk system would be an added advantage

Amanda Loo (Ms)

Perks & Benefits

  • Employee equity
  • Nearby public transport
  • Central location
  • Medical insurance
  • Personal leave
  • Open culture
Mohon Sekarang