Job Description

You will be reported to the Sales Manager to have regular meetings and in-house training. You are giving an exciting opportunity to share your ideas and help the business continue to grow and help generate sales.

Responsibilities

• Serve as the lead point of contact for all customer account management matters.
• Build and maintain strong, long-lasting client relationships.
• Negotiate contracts and close agreements with customers.
• Develop trusted advisory relationships with key accounts, customer stakeholders and executive sponsors.
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
• Collaborate with the sales team to identify and grow opportunities within the territory.
• Assist with challenging client requests or issue escalations as needed.
• Excellent verbal, written and interpersonal communication skills.

Requirements

• Possess at least Diploma or Degree in business/marketing or related qualification or hands-on relevant experience.
• Min 1 years of working experience in the customer services field.
• Prefer past working experiences from IT system integrator and distributor.
• Demonstrable ability to communicate.
• Experience in delivering client-focused solutions to customer needs.
• Proven ability to pay attention to detail.
• Good listening, negotiation and presentation abilities.
• Good verbal and written communication skills.